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Golden Palace Hotel Lombok Mataram, Mataram
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Key details
About the Hotel
Jl Sriwijaya No 38 Cakra Negara,
Mataram,
Indonesia,
West Nusa Tenggara
Golden Palace Hotel Lombok is a luxurious 4-star hotel located in the heart of Mataram City. The hotel boasts modern, strictly non-smoking accommodations featuring an outdoor swimming pool and a full-service spa. Its advantageous location provides easy access to popular attractions and natural beauty in the area.
Location
Located minutes from significant sites like Po Hwa Kong, the hotel is 21.5 miles from Lombok International Airport and offers easy access to Induk Beach and Plas Waterfall. Mataram Mall and Narmada Botanic Garden are also nearby attractions, promoting both cultural and natural exploration.
Rooms
The hotel offers 198 elegantly furnished rooms, including Deluxe Rooms, Junior Suites, Executive Suites, and Presidential Suites. Each room features modern amenities, with some offering city views and seating areas for relaxation. The Executive Suites provide added luxuries, including a living room and kitchenette for convenience.
Eat & Drink
Golden Palace Hotel features two on-site restaurants, including Cendrawasih Restaurant, which specializes in Chinese cuisine. Guests can also enjoy live cooking experiences at the restaurants, enhancing their dining with fresh, aromatic dishes. The poolside locations of both restaurants offer a pleasant atmosphere for meals.
Leisure & Business
An outdoor pool and a well-equipped gym with aerobics classes contribute to the leisure options available. For business needs, the hotel has a ballroom that totals over 21.5 ft², suitable for various events and meetings. The on-site spa and wellness center provides additional relaxation and rejuvenation facilities.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast Variety
“The breakfast options were plentiful and absolutely delicious, making it a perfect start to the day.” view full review
Relaxing Spa Experience
“The spa facilities were serene and well-maintained, providing the ultimate relaxation after a long day.” view full review
Spotless Room
“Our room was immaculate, with every detail attended to, creating a comfortable and inviting space.” view full review
Accessible Amenities
“The accessible amenities were impressive and well-designed, ensuring a comfortable experience for all guests.” view full review
General
No smoking on site
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
No pets allowed
Baggage storage
Elevator
Coffee shop
Sports & Fitness
Fitness center
Guest Parking
Electric kettle
Services
Paid airport shuttle
Valet parking
Room service
Laundry
Dry cleaning
Dining
Restaurant
Snack bar
Bar/ Lounge area
Business
Business center
Meeting/ Banquet facilities
Spa & Leisure
Outdoor swimming pool
Karaoke
Sun terrace
Garden area
Spa & wellness center
Sauna
Room features
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
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Location
Jl Sriwijaya No 38 Cakra Negara,
Mataram,
Indonesia,
West Nusa Tenggara
Map view
Jl Sriwijaya No 38 Cakra Negara,
Mataram,
Indonesia,
West Nusa Tenggara
City landmarks
Jl. Pejanggik
Sangkareang Park
1.3
mi
Jl. Purbasari
Taman Mayura
4600 ft
Mosque
Islamic Center NTB
1.7
mi
Mall
Mataram Mall
2100 ft
9km Northeast of Mandalika
Lingsar Temple
2100 ft
Jl. Selaparang No.20b
Pura Meru
4600 ft
Shopping Area
Lombok Epicentrum Mall
1.3
mi
Komplek Pertokoaan Dasan Cermen No. 31-32
Sasaku
1.5
mi
cnr Jl Selaparang & Jl Purba Sari
Mayura Water Palace
4600 ft
Jl. Udayana No.17X
Udayana Car Free Day
2.0
mi
Jl. Pejanggik
Pura Dalem Karang Jangkong
2100 ft
Meru Temple
4600 ft
Lombok Escapade
1.5
mi
Mall
Divaya Aesthetic Clinc
2300 ft
Mosque
Mesjid Nurul Huda
2100 ft
Masjid Nurul Huda
2100 ft
Cn 247
2100 ft
Mushola Baitul Huda
2100 ft
Pura Masa
2100 ft
Market
Pasar Karang Jasi
2100 ft
Pura Pemasan Karang Jasi
2100 ft
Krama Pura Pemaksan Karang Keri I
2100 ft
Church
G.K.T Gloria
2200 ft
Mm 69
2300 ft
Pura Agung Kr. Bungkalang
4600 ft
Mosque
Masjid As-Syuhada
4800 ft
Church
Gereja GKI Rock
4800 ft
Cn 312
4800 ft
Cn 177
4800 ft
Nearby
Mm 69
1800 ft
Restaurants
Seafood Ikan Bakar 99
2400 ft
Jl. Subak III 10
Warung Asri
2700 ft
Jl. Cilinaya No.7
Maktal Coffee Bar
2500 ft
Jl. Maktal no 3 Cakranegara
Oceanic Cafe
2900 ft
Jl. Pejanggik Mataram Mall
Zetzot - food and beverage
2500 ft
Jalan Maktal no 7 Cakranegara Belakang RS Sentra Medika
Mirasa Bakery
2700 ft
Jln. Pejanggik Mataram Mall
Aroma Restaurant Lombok
2900 ft
Jl. Palapa 1 no. 2 Cakranegara
McDonald's
3300 ft
Jln. Pejanggik Mataram Mall Lantai 1
Melissa Bakery
2700 ft
Jln. Pejanggik 110
Ikan Goreng Cianjur
3300 ft
Mataram Mall Jln. Pejanggik
Pizza Hut
3500 ft
Jalan Pejanggik
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
great view
comfortable rooms
limited dining
distance from some city amenities
7.6/10
Very good
Rooms
8.6
Location
7.8
Service
7.0
Dining
7.5
Guest reviews
7.6/10
based on 10 reviews
9.0
9.0/10based on 98 reviews
Tony
United States of America,
April
2024
7.8/10
I had a wonderful stay at this hotel with its great view over Mataram towards the Mall. The rooms were comfortable, especially the shower with international channels in the bathroom. The internet connection was good. However, the distance to some city amenities could be a drawback.
Rooms
9.0
The rooms offer a fantastic view over Mataram towards the Mall and are well-equipped with international channels, including a great shower.
Service
7.0
The customer service could have been more attentive and personalized to make the stay even better.
Location
8.0
While it's not within walking distance of some city amenities, the hotel is conveniently located to Epicentrum Mall and easy to access via online transport.
Dining
7.0
The dining options were satisfactory, with some local food and drinks available, but more variety would have been appreciated.
Facilities
8.0
The hotel offers good facilities to enhance the stay, making it convenient for guests.
great view
limited dining
John
United States of America,
February
2024
7.0/10
I had a mixed experience at the hotel. The rooms offered a comfy big bed with a great view over Mataram towards the Mall. The internet connection was good, and I could enjoy watching international channels. However, I found the price a bit high for what was provided.
Rooms
8.0
I loved my room with the comfy big bed and the amazing view towards the Mall. The internet connection was reliable, and I appreciated having access to international channels.
Service
6.0
The customer service, especially the room service and laundry, need improvement to match the standards expected. I found the prices for the services to be a bit high.
Location
7.0
The hotel is situated in the Golden Palace area, which is convenient for getting to places with online transport. It's near the Epicentrum shopping mall, which is a plus. However, it's not within walking distance to some of the city's restaurants or shopping spots.
Dining
8.0
I enjoyed the dining experience with some local food and drinks included, especially the gyu-don dishes. The value for money in dining was reasonable.
Facilities
6.0
The hotel offered decent facilities, but there is room for improvement to make them more appealing to guests. I found the facilities to be average in terms of value for money.
Comfortable
Pricey
Allan
United States of America,
February
2024
8.6/10
I loved my stay at this hotel! The room had a fantastic view over Mataram towards the Mall, a comfy big bed, and the bathroom, especially the shower, was a delight. The service could be more attentive but overall good. The location was perfect, near the largest mall in the city and within walking distance to great dining spots and shopping places. The dining options were satisfactory with a local touch. The facilities were top-notch.
Rooms
9.0
The room had a great view over Mataram towards the Mall, a comfy big bed, and the bathroom, especially the shower, was impressive.
Service
7.0
The service was good; however, I expected a higher level of customer service.
Location
10.0
The hotel is perfectly located, near the largest mall in the city and within walking distance to fantastic dining and shopping spots.
Dining
8.0
The dining experience offered some delightful local food and drinks, which I enjoyed.
Facilities
9.0
The facilities were top-notch and met all my needs during my stay.
Robert
United States of America,
February
2024
7.0/10
I had a pleasant stay at this hotel with comfortable rooms and a great view over Mataram towards the Mall. The internet connection was reliable, but I wished for more international channels on the TV. The shower in the bathroom was excellent, providing a refreshing experience. However, the hotel is not within walking distance to some city attractions.
Rooms
8.0
The rooms were comfortable and had a great view over Mataram towards the Mall. The shower in the bathroom was especially good.
Service
7.0
The customer service could be improved to a higher level, but the staff was friendly and accommodating. Additional services like room service and laundry were available.
Location
6.0
While the hotel is not within walking distance to some of the city's attractions, the view over Mataram towards the Mall was impressive.
Dining
7.0
The dining experience was satisfactory with some local food and drinks available. I particularly enjoyed the homemade yogurt provided.
Facilities
7.0
The hotel had good facilities, and the Wi-Fi connection was reliable. However, I expected more amenities for the price paid.
Samuel
United States of America,
December
2023
8.6/10
I had a wonderful stay at the hotel! The rooms were spotless and cozy, offering a great view over Mataram towards the Mall. The internet connection, especially in the bathroom, was reliable, and the shower was delightful. The big bed was super comfy, making my stay even more relaxing.
Rooms
9.0
The rooms were clean, comfortable, and offered a great view over Mataram towards the Mall.
Service
9.0
The customer service, including room service and laundry, was top-notch. The staff went above and beyond to ensure I had a pleasant stay.
Location
8.0
The hotel is conveniently located near the largest mall in the city, providing easy access to shopping spots. However, it's not within walking distance to some of the city's restaurants.
Dining
8.0
I enjoyed some delicious local food and drinks during my dining experience. The chocolate muffins were a delightful treat.
Facilities
9.0
The hotel facilities were impressive, offering everything I needed for a comfortable stay.
Paul
United States of America,
November
2023
7.6/10
I had a pleasant stay at this hotel with a wonderful view over Mataram towards the Mall and a good internet connection. The rooms were comfortable and clean, offering international channels, making my stay enjoyable. However, it would have been nice to have more varied breakfast options. The service level, although friendly, could be improved. The central location of the hotel is convenient for exploring Mataram, but not all restaurants are within walking distance. The facilities were decent, providing a satisfactory experience overall.
Rooms
8.0
The rooms had a great view over Mataram towards the Mall, good internet connection, and were comfortable.
Service
7.0
The customer service was friendly, but it could be at a higher level to enhance the overall experience.
Location
8.0
The hotel is centrally located in Mataram, offering easy access to some restaurants and shopping places.
Dining
7.0
The dining experience was nice with some local food and drinks included but could have more original dishes.
Facilities
8.0
The facilities met expectations, providing a comfortable stay.
Nancy
United States of America,
October
2023
8.2/10
I had a wonderful stay at the hotel. The rooms were clean, comfortable, and provided an excellent view over Mataram towards the Mall. The service was top-notch, offering a higher level of customer care with various convenient amenities. The location was great for exploring Lombok Island and visiting the Epicentrum Mall, although it was not within walking distance to some of the city's restaurants or shopping spots.
Rooms
9.0
The room was spacious, with a comfy big bed and international channels in the bathroom, especially the shower.
Service
9.0
The customer service was exceptional, offering room service, dry cleaning, laundry, and other useful services.
Location
8.0
The hotel's location was convenient for trips to Lombok Island and the Epicentrum Mall, but it was not within walking distance to some of the city's dining or shopping areas.
Dining
7.0
Although dining options were limited, the included local food and drinks were enjoyable.
Facilities
8.0
The facilities were modern and well-maintained, providing all the necessary amenities for a comfortable stay.
great view
limited dining options
Eliza
United States of America,
August
2023
7.6/10
I loved the rooms with a great view over Mataram towards the Mall, especially the shower and the comfy big bed. The internet connection was great, making my stay even more enjoyable. However, the price could have been a bit better, though it was still reasonable considering the value for money.
Rooms
9.0
The rooms were fantastic, with a wonderful view over Mataram towards the Mall. The shower was exceptional, and the big bed was super comfy. The internet connection was reliable and fast.
Service
6.0
The service needed some improvement in terms of customer service. However, they did offer room service and laundry, which was convenient.
Location
7.0
The hotel was not in walking distance to some of the city's restaurants or the city's shopping places, which was a downside. However, it was in the center of the city, making it convenient for exploring.
Dining
8.0
The dining experience was good, with some local food and drinks available. The marmalade was a nice touch.
Facilities
8.0
The facilities were well-maintained and offered everything I needed for a comfortable stay.
Jeremy
United States of America,
June
2023
7.6/10
The hotel is located in the heart of the city center, offering easy access to all attractions and amenities. The rooms are spacious and modern, with a comfortable big bed and a good internet connection in the bathroom, especially the shower. The service provided needs to be enhanced to meet higher customer service standards. The dining experience includes some delicious local food and freshly squeezed juice. The facilities are well-maintained and offer everything you need for a comfortable stay, though there is room for improvement in certain areas.
Rooms
8.0
The rooms are spacious, modern, and comfortable, with a good internet connection in the bathroom, especially the shower, and international channels.
Service
6.0
The service needs to have a higher level of customer service, with room service, laundry, and shuttle services available.
Location
9.0
The hotel is conveniently located in the city center, providing easy access to all the attractions and amenities.
Dining
7.0
The dining experience offers some local delicacies and freshly squeezed juice, providing a taste of the area's cuisine.
Facilities
8.0
The facilities are well-maintained, offering all the necessary amenities for a pleasant stay.
Gilbert
United States of America,
May
2023
7.6/10
I had a wonderful stay at the hotel with a great view over Mataram towards the Mall and enjoyed the international channels available in the room along with a comfortable big bed. The internet connection was good as well. However, the hotel could improve its customer service to provide a higher level of service. The location, although in the city center of Mataram, was not ideal for walking to the city's restaurants or shopping places.
Rooms
9.0
The room with a great view over Mataram towards the Mall was fantastic, and the comfy big bed made my stay very pleasant.
Service
6.0
The customer service needs improvement to reach a higher level of satisfaction.
Location
7.0
Although not in walking distance to some of the city's restaurants or the city's shopping places, the hotel's central location in Mataram was convenient for exploring the area.
Dining
8.0
The dining experience, especially with some local food or drinks, was a nice touch and added value to my stay.
Facilities
8.0
The facilities were good, offering everything I needed during my visit.
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